Shipping Policy

Welcome to TheWheelKart! We are committed to ensuring that your order is delivered safely and promptly. Please read through our shipping policy to understand the details of our process.

Shipping Destinations

• Worldwide: We offer free worldwide shipping on all orders.

Processing Times

• Order Processing: All orders are processed within 1–4 business days.
• Weekends & Holidays: We work on weekends and holidays to process your orders.

Estimated Delivery Times

• USA: 1–7 business days (Free Shipping).
• Europe: 2–14 business days.
• Rest of the World: 5–14 business days.

Please note that delivery times are estimates and may vary due to customs clearance or carrier delays.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can track your shipment using the carrier’s website.

Undeliverable Packages

If a package is returned to us due to an incorrect address or refusal to pay customs fees, the customer is responsible for the reshipping costs.

Lost or Damaged Items

In the unlikely event that your order is lost or arrives damaged, please contact us at support@thewheelkart.com within 7 days of receiving your order. If your item is lost whilst an Untracked delivery was selected at checkout, we will not be responsible for compensation. If your order is lost while Tracked delivery was selected, you will receive a replacement free of charge.

Contact Us

If you have any questions about our shipping policy or need further assistance, feel free to reach out to us:

Email: support@thewheelkart.com